She said, "What is this?"
I said, "Oh, Toyota purchases renewable energy at this location. So our electricity is wind generated."
"Oh," she replied, "Is it free?"
"Absolutely! Go ahead and take one," I said encouraging her interest. Had the phone not been ringing, and people milling around the receptionist horseshoe I might have explained in greater detail. But it was a hen house moment at the desk.
"So they install this at your house if you want?" she asked with sheer disbelief.
"Come again?" I replied with a little bewilderment.
"This wind thing. Toyota will install it at my house if I want ren-er-abl, re-new-ah..." she paused staring at the card. "YOU KNOW, the energy thing."
"What? God no - the postcard is free they don't install a wind turbine at your freaking house you idiot?" is what I thought in my head as I picked up the card she laid down and gently replied, "No, ma'am, the postcard, telling you about our renewable energy contract for our Toyota store is free."
"That's a dumb thing to give away," she snorted as she walked back to the service area for a snack. She tossed the free postcard back onto the ledge and idled off.
"What was that about?" asked the General Manager wondering why some lady left the reception desk in a tizzy.
"Well, Tony, that woman was wondering if Toyota would like to install a wind turbine at her home so that she too can have her house powered by renewable energy."
"Are you kidding me?" he asked, in utter disbelief.
"Nope." I replied, "I told her you'd be over on Saturday to install one and that she'd have free electricity no later than noon. She said she'd like to bake a cake and that wasn't going to work for her so she's taking her business elsewhere."
"No, not seriously. She did want us to install a wind turbine at her home, however."
Twenty minutes later the lady shows up with a box of wheat thins and asked me the following question.
"Do you have milk here?"
"No, we don't," I courteously replied.
"So you don't have milk," she huffed.
"Nope. No milk."
Because we're a car dealership not a cafe, not a coffee shop, not a convenience store. If you'd like to buy a Prius I can tell you how to get to Byerly's to buy some milk.
People. It takes all types.